Refund Policy

For custom software development, website development, design, consulting, marketing, automation, and other project-based services, payments may be non-refundable once work has started.

If a project is cancelled before work begins, we may provide a refund of the unused portion of the payment, depending on the circumstances.

For recurring services, clients may cancel future services by providing reasonable notice according to the applicable service agreement.

Fees already paid for services that have been delivered or are actively being performed are generally non-refundable.

Deposits or advance payments may be used to reserve development resources, allocate team members, begin research, planning, design, development, or other work.

If you believe a service has not been delivered according to the agreed scope, please contact us as soon as possible. We will review the matter and, where appropriate, attempt to correct the issue or provide a reasonable solution.

Payments made to third-party services, platforms, software providers, advertising platforms, hosting providers, domains, APIs, or other external providers are generally non-refundable once those costs have been incurred.

Refund requests should be submitted to:

Please include your name, project or service details, payment information, and the reason for your request.

Each request will be reviewed based on the agreed scope of work, project status, payments made, and services already delivered.

Where a refund is approved, it will generally be issued using the original payment method where reasonably possible. Processing times may depend on the payment provider or financial institution.

RaizitProgram.online reserves the right to update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date.